Opening a bank account in a new country can be a bureaucratic nightmare but Berliner Sparkasse, a savings bank in the German capital, decided to make it easy for refugees to open bank accounts.
“We posted leaflets in refugee hostels in German, English and Arabic, stating that refugees could open accounts with the Sparkasse,” said company spokesman Frank Weidner. The bank also made sure that these two languages are spoken at special branches in the West Berlin neighborhoods of Lichtenberg and Wilmersdorf, where, many refugees have been placed.
The two centers are proving hugely popular, and open around 150 new accounts a day.
“We currently have 13,000 accounts, about half of them held by Syrians,” said Mr. Weidner. Outside Berlin, in the city of Bielefeld, the local savings banks has also opened a special branch for refugees to open an account. The bank has already opened more than 2,000 new accounts..
The 409 member banks of the Sparkasse network throughout Germany have already opened more than 100,000 refugee accounts, Georg Fahrenschon, president of the German Savings Banks Association, said in a conversation with Handelsblatt. In this context, he added, he had asked for “a greater commitment from some competitors” and appealed to the industry’s “responsibility within society as a whole.”
Now the competitors he criticized have spoken up. The industry group, the Association of German Banks, acknowledges that access to financial services is vital for successful integration, but says there are complications with allowing newcomers to open bank accounts. In particular many banks fear that their social responsibility conflicts with legal requirements to prevent money laundering and the funding of terrorism.
The large number of refugees arriving in Germany has highlighted a problem with a new European Union directive that means all financial institutions are required to establish a payment account or basic account for every consumer.
The financial committee will adopt this law next Wednesday. Banks are struggling to ascertain the identity of refugees when they open accounts, so the Federal Financial Supervisory Authority, or BaFin, has relaxed identification requirements. Refugees who lack passports can use registration certificates to open accounts, at least temporarily.
According to a spokeswoman, the German Finance Ministry is currently determining which additional documents are both suitable for verifying identity and meet the requirements of the Money Laundering Act. The Interior Ministry has taken the lead in drafting this “Identity verification regulation,” which it will issue in cooperation with the Finance Ministry. Talks are currently underway between the two ministries.